Well played, Metro, well played.

From The Metro:

A MUM couldn’t believe her ears when her satnav started swearing at her... Everything was fine until six months ago when the voice suddenly changed from a woman to a man — and called her an ‘a***hole’...

A TomTom spokesperson said it was likely that Ms Dockerill has an older satnav where you can record your voice. ‘Whether it’s a previous owner, or a cheeky family member, we can assure her that it’s not the satnav shouting obscenities,’ they said.

The company has sent Ms Dockerill a new device — which politely tells her where to go.