One of the bosses sent an email to All Staff saying that (a) some people had had problems with email yesterday evening, and (b) it is now working again.
There are three possibilities:
1. Your email was working fine throughout OR you didn't try to send an email yesterday evening anyway, in which case this email is of no informational value.
2. Your email is still not working, in which case you won't receive it, so the email was less than pointless.
3. Your tried to use email yesterday evening AND yours wasn't working, but is now working again. In which case you are already aware of facts (a) and (b) and so again, the email is of no informational value.
The lesson here is, read your own email from the point of view of the recipient(s) before clicking send!
Elevate their cause?
10 hours ago
2 comments:
Ah, but if your email was working and you emaiiled a colleague, who failed to reply, this information may well be useful.
TCO, nice try.
But if I had sent an email to somebody yesterday evening and had not received a reply by this morning, I wouldn't be too troubled or inconvenienced.
If I really needed a reply, I would send a chaser email or ring them up.
With email outages, emails aren't usually completely lost, they just arrive a few hours late.
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