"It's bureaucracy gone mad"

I know a thing or two about bureaucracy, jobwise. There are parts of the government that function smoothly and are well thought through, some parts are Catch 22 madness.

One basic rule is that you send communications to the right person, be careful about hitting "reply all" and so on.

Seriousness or not of the underlying issues, when I read this I couldn't stop laughing for about ten minutes:

The head of the Met Police has said sorry to the families of three girls missing in Syria after they failed to receive a letter intended for them.

The families complained the letter - about a friend of the girls who went to Syria in 2014 - was given to the pupils instead of being sent directly to them.