BBC Won't Reply Because I'm "Abusive"

I sent a complaint to the BBC a few months ago attacking their bias. I requested a reply and didn't get one, so I complained about this last week.

The exact text of my complaint:

A few months ago I sent a complaint opposing your left of centre thinking, and requested a reply. I have not received a reply. Why?

The BBC's response:

Dear Mr Pearson
Thanks for your e-mail.
I understand you'd like to know why your complaint sent on 19 May 2009 wasn't given a response.
Whilst we aim to issue a response to everyone who requests a reply to their complaint, we will not reply to emails that are of an abusive nature.
Unfortunately, your complaint was deemed abusive as it displayed an extremely aggressive tone and therefore was considered inappropriate and harmful towards members of staff.
I realise you may disagree however we must take a firm stance on hurtful and aggressive emails and all correspondence containing these traits will not be tolerated.
In reply to your original complaint, I can assure you that we're well aware of our commitment to fair, balanced and impartial reporting. We don't seek to denigrate any view, nor to promote any view. We seek rather to identify all significant views, and to test them rigorously and fairly on behalf of the audience.
I hope this clarifies the situation for and would like to take you again for taking the time to contact us.
Regards
Gerald McCuskerBBC Complaints

WHAT THE FUCKETY FUCK?! NO. WHAT THE FUCKETY FUCKING FUCK IS GOING ON HERE?! WHAT THE FRIGGIN FUCKETY SHITTY FUCK DO WE PAY THESE TWATS FOR?!

Compared to how I normally act (and that's in every day life, not just complaints) my complaint was far from far from far from far from even a tiny, teensy, little bit aggressive. Maybe.
It seems to me they aren't providing the service I pay them for because they feel I am too 'harsh'. WELL THEN LIGHTEN UP AND GET A GRIP OF HOW THINGS WORK IN THE REAL WORLD YOU BUNCH OF PATHETIC, ARSE-LICKING, DILDO-SHOVING, TROUSER-STUFFING, GORDON BROWN-LOVING, TOTALITARIAN, CLIMATE CHANGE-BELIEVING CUNTING ARSEHOLES!

SHOVE IT!!!!!! HOW'S THAT FOR ANGER?!

I think we might all be able to agree I'm a tad pissed off.

"Harmful towards staff" is the bit that gets me though. Well, I'm gladly calling on any member of the BBC staff (who's salary we pay) who can honsestly say they put down their Guardian for a bit to read my complaint and thought to themselves (or even expressed it at a power meeting): "Oh dear, Mr Pearson just asked me why I didn't do my job. I'm so offended I may cancel my eco-class tonight and stay in my house with some fairtrade crisps and cry non-polluted tears."

Go on. Who felt this way?

Racism is so not funny

I was absolutely appalled at work when a colleague told me the one about the black Jewish boy*. I think that this sort of thoroughly offensive 'humour' should have been left dead and buried in the 1970s, along with Bernard Manning.

* The boy asked his Dad whether he was more Jewish or more black. His Dad replied that it was a difficult question and asked why it was relevant. "Well" said the little boy "The lad at the end of the road wants to sell his bike for £20. I'm not sure whether I should offer him £10 or just nick it".